WINDOWS 10 activation 0xc0020036 error


You have got 0xc0020036 activation error during the activation process? Below are the solutions to this issue.




This error indicates that Microsoft Software Platform Protection Service is not started, or does not exist, usually happens after upgrades or updates.  



  1. Go to the search bar at the bottom and type in “regedit”.
  2. MS Windows 10 Pro



When Registry Editor opens go to:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > sppsvc


MS Windows 10 Pro

MS Windows 10 Pro

In that folder near the bottom there is one called “Start” right click on that and click “modify” make sure it is in “Hexadecimal” and change the “value data:” to “2

After you have changed that, restart your computer and go to your settings to re-type your product key and it should work.


MS Windows 10 Pro

If your Windows is still not activated and you have got another error message, please send us these two screenshots:


  1. The screenshot of the error message you are getting (blue windows with error number):


MS Windows 10 Pro



  1. The screenshot of your System page (Right-click on Windows flag, then click on system and take a screenshot of the “Windows specification” part” so we can see the version of your Windows).


MS Windows 10 Pro


Thank you!